FedEx – Never missing the chance to screw you

Waiting for a package shipped by FedEx.  It arrived at the local FedEx site YESTERDAY(Tuesday) in spite of being scheduled for Thursday delivery.  UPS would have had it here, but they weren’t an option.  Get a load of this from the FexEx website:

Date/Time
Activity
Location
Details
5/21/2012 17:33
Picked up
BELLINGHAM, WA
5/21/2012 17:39
Left FedEx origin facility BELLINGHAM, WA
5/21/2012 20:56
Shipment information sent to FedEx
5/22/2012 5:00
At destination sort facility PORTLAND, OR
5/22/2012 6:59
At local FedEx facility PORTLAND, OR
5/22/2012 7:05
On FedEx vehicle for delivery PORTLAND, OR
5/22/2012 16:48
At local FedEx facility PORTLAND, OR Package not due for delivery
5/22/2012 16:50
At local FedEx facility PORTLAND, OR

Yes, that’s correct – they had my package on the truck for delivery yet went out of their way to bring it back to their office because it wasn’t scheduled for delivery yet!!!

In the future, I will no longer shop with vendors who insist on FedEx, since FedEx will obviously go out of their way to screw you given half a chance.

Note: FedEx web site data was edited in Excel to make it presentably coherent, then sorted chronologically.  No data alteration was done whatsoever.

Update 5/24/12

AND… for the second consecutive day, the package was out for delivery on the truck yesterday and returned to the office AGAIN because it STILL wasn’t Thursday yet.

5/23/2012 6:54
On FedEx vehicle for delivery
PORTLAND, OR
5/23/2012 12:03
Delivery exception PORTLAND, OR Customer not available or business closed
5/23/2012 15:17
At local FedEx facility PORTLAND, OR Package not due for delivery
5/23/2012 17:09
At local FedEx facility PORTLAND, OR

This is even more perplexing, given the line about “not available” – how would they know if they didn’t show up because the package wasn’t due to be delivered?!?  There was certainly no notice left behind that they’d tried to deliver as is usual.  Or does day two of not delivering a package THAT WAS ON THE DELIVERY TRUCK mean we have to come up with TWO of the world’s MOST LAME EXCUSES?!?

Update 5/24/12 – package finally delivered at 10:28 AM.  Customer happy?  Hell NO!

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