Clients from Hell

Client: “I need your agency to develop a robust morale-boosting program for the top 100 ‘leaders’ in our region during our annual team building retreat. We want them to feel they are an integral part of the company.”

Me: “Certainly. Perhaps you can share with us in greater detail why the company wants to do this.”

Client: “Oh…because we’re going to lay off, like, 40 of them right after the retreat.”

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